Welcome to Alyal Resort 👋 How can we help?

Alyal is a luxury family resort on the seafront in Khiran (Sabah Al Ahmad Sea City), operated by Al Doha Real Estate Company. It features chalets with sea views and private pools. Browse the models with full photos and details and book directly on alyalkw.com — available in Arabic and English.

Opening an account is free and takes less than a minute — and it genuinely makes every booking easier:

• Faster checkout: your details are saved, so you don’t retype them every time.
• Booking history: view current and past bookings and payment status in one place.
• Wishlist ❤️: save the models you love and compare them with one click, right on the website.
• Offers & coupons: account holders are the first to hear about seasonal discounts and promotions.
• Easier special requests: add notes (like your arrival time) to each booking and track the response.

Click “Sign in” at the top of any page, choose to create a new account, and enter your name, phone number, and email. Please make sure your details are accurate — booking confirmations and receipts are sent to them.

From the sign-in window, choose “Forgot password” and a reset link will be sent to your registered email. If you run into any trouble, email us at support@alyalkw.com or WhatsApp +965 9668 2099.

The resort sits in Sabah Al Ahmad Sea City (Khiran) – Phase One – first row on the sea:

• Address: Road 40 – Road 278 – Sector A1 – Plot 428.
• Map location: open in Google Maps.

💡 “First row” means the chalets sit directly on the waterfront — the sea is right in front of you with no buildings in between.

The resort is designed for families, with a direct seafront, a private pool for every chalet, a children’s playground, parking, and a reception desk that manages check-ins, check-outs, and any requests during your stay. Each chalet’s full facilities are detailed on its page.

Yes — reception is at your service during your stay on +965 9414 4235 or +965 2368 1611. For customer care before and after booking, call or WhatsApp +965 9668 2099, daily from 9 AM to 9 PM.

The resort offers four models — all in a first-row position on the waterfront:

Model	Floor	View	Pool
Type 1	Ground	Sea view	Private
Type 2	Ground	Playground view	Private
Type 3	Upper	Sea view	Private outdoor (4 hours daily)
Type 4	Upper	Partial sea view	Private outdoor (4 hours daily)

Each model’s page shows the full photo set plus the number of master rooms, bedrooms, bathrooms, and all fittings.

• Ground floor (Types 1 & 2): step straight out to the pool and outdoor seating with no stairs — ideal with children or elderly family members, and the private pool is yours throughout the stay.
• Upper floor (Types 3 & 4): a higher, more open sea view and extra privacy from the walkways, with a private outdoor pool usable 4 hours daily.

• Want the sea right in front of your seating area? Go for Type 1 — ground floor, sea view.
• Have kids and want to watch them play? Type 2 overlooking the playground is perfect.
• Prefer a higher panoramic sea view? Type 3 — upper floor, sea view.
• Looking for the best-value option with a sea touch? Type 4 — upper floor, partial sea view.

You can also use the website’s sorting options (lowest price, top rated, most booked) to compare easily.

• Sea view (Types 1 & 3): you see the sea clearly from the chalet or balcony — and the whole resort sits first-row on the waterfront.
• Partial sea view (Type 4): you see the sea from a certain angle or from part of the chalet (a side view), at a friendlier price.
• Playground view (Type 2): the family favourite — watch your kids play from your seating area.

Pool type	Where	What it means
Private	Types 1 & 2 (ground)	A pool reserved exclusively for you throughout your stay.
Private outdoor – 4 hours daily	Types 3 & 4 (upper)	A pool that’s private to you, in the outdoor yard, usable 4 hours per day — coordinate timings with reception.

Each chalet’s pool depth is stated on its page — please check it before use.

There are no lifeguards at the pools, so please keep your family safe by noting the following:

• Children and non-swimmers must remain under the guest’s supervision and care at all times.
• The pool depth is stated — please check it before use.
• Keep the pool clean: no food in the pool, and no body oils before swimming.
• If you notice any defect in the pool, inform reception or customer care immediately.

Booking is easier than you think:

• 1. Pick your model from the homepage (ground/upper floor, sea/playground view).
• 2. Open the chalet page to see photos, specifications, and prices.
• 3. Pick your dates and the booking pattern that suits you.
• 4. Add any special requests (like your expected arrival time) in the special requests field.
• 5. Pay online and receive a booking confirmation with all the details.

Pattern	Days
Weekend	Thursday – Saturday
Weekdays	Sunday – Wednesday (usually the best-value rates 👌)
Full week	Sunday – Saturday
Full week	Thursday – Wednesday
Flexible booking	Choose the number of nights and dates that suit you

Yes! Alyal Resort offers payment facilities: you can pay a deposit (arboon) to secure your booking and settle the balance later. Just keep these deadlines in mind:

• Regular days: the remaining balance must be paid at least 3 days before your arrival date.
• Eid and official holidays: the balance must be paid at least 7 days before arrival.

⚠️ If the balance isn’t settled within these periods, the booking is cancelled and the amount paid is retained by the resort — so set a phone reminder, or message us anytime before the deadline if you have questions.

The booking amount includes: the chalet rental + the security deposit + any additional services you booked through the website.

The security deposit is a refundable amount collected as a guarantee against damages, losses, or breaches of the booking terms. Its value is shown during checkout and recorded in your confirmation message. It is refunded within one business day of your departure, after the chalet has been inspected and found in good condition.

Payment is made online through a secure payment gateway at checkout (KNET and bank cards available in Kuwait). If you hit a payment issue, don’t keep retrying — message us on WhatsApp right away and we’ll help you complete the booking.

At checkout you’ll find a “Coupon code” field on the payment page. Enter the code and click apply — the discount is deducted from your booking total instantly, before payment. Be sure to apply the code before completing payment; coupons can’t be applied to a booking that’s already paid.

• Open an account on the website to receive offers and discounts first.
• Follow our social accounts (@alyal_kw on Instagram and Twitter), where we post seasonal promotions.
• Watch for weekday deals (Sunday – Wednesday) — they’re usually the best value.

The usual reasons: the coupon has expired, it’s limited to a specific category or period, it’s already been used, or there’s a typo in the code. Try copying and pasting the code exactly. If it still doesn’t work, send us the code on WhatsApp and we’ll check it for you straight away.

• Check-in: 2:00 PM.
• Check-out: 12:00 PM (noon).
• Check-out can be extended subject to availability — contact us in advance to arrange it.
• Leaving late without prior arrangement incurs a fee of KD 10 per hour of delay, deducted from the security deposit.
• Want to arrive a night early? That’s possible subject to availability, with an additional fee.

💡 Please let us know your expected arrival time in advance — use the special requests field at checkout or contact customer care.

Yes — the resort welcomes families only, and proof may be requested. The person making the booking must be 21 years or older, and the name on the booking must be the person actually staying.

• For couples: a copy of the marriage certificate and valid original civil IDs (or official IDs for couples from outside Kuwait) must be presented on arrival.
• Subletting the chalet or transferring the booking to others is not permitted.

• Smoking and shisha are not allowed inside the chalet — they’re welcome on the balcony or outdoor seating area.
• No loud speakers, and please be considerate of the neighbours.
• Don’t move furniture within the chalet or take it outside, and no stickers on the walls.
• Please dispose of rubbish in the designated bins in the chalet and resort.
• Pets are not allowed in the chalet or resort.
• On arrival, if you notice anything about the cleanliness or furniture, inform reception or customer care immediately so it isn’t counted against you.

Yes — bookings can be cancelled or modified up to 14 days before the check-in date. After that, no cancellation or modification is possible under any circumstances, and the amount paid is retained by the resort.

If you cancel within the allowed period, the amount paid is refunded within one business day of the cancellation.

In exceptional emergency cases, the booking date can be postponed subject to availability, provided you supply proof of the emergency and the resort management approves. Reach out as soon as possible on WhatsApp and we’ll do our best to help.

If you don’t check in for any reason, the amount paid is retained by the resort, except the security deposit, which is returned to you. Also note that cancellations or refunds aren’t possible for unforeseen, unintentional issues (such as a temporary elevator stoppage or a sudden pool-pump fault) or bad weather.

• WhatsApp & calls: +965 9668 2099
• Email: support@alyalkw.com
• Working hours: daily, 9 AM to 9 PM.
• Reception desk (during your stay): +965 9414 4235 or +965 2368 1611

Inform reception or customer care immediately — whether it’s a cleanliness or furniture note at check-in, or any fault during your stay. Reporting right away means we fix it fast, and it protects your full security-deposit refund.